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If you have questions or concerns we can get in touch by filling out this form
Contact form
We typically reply within 24 hours via email
Common questions
What is your return policy?
Alluro offers a 30-day money back guarantee on all our products. If you're unsatisfied with your purchase, you can return it within 30 days from delivery date. Please note that customers are responsible for return shipping costs. Refunds are processed after the product has been inspected and found to be undamaged. We do not charge restocking fees.
How long does shipping take?
Shipping times vary depending on the product, ranging from 5 to 12 business days. The exact estimated delivery date will be provided in your order confirmation email. If you're still having trouble tracking the order, send us an email and we'll be glad to help!
Do you ship internationally?
Yes, Alluro ships worldwide. International customers can place orders on our website, and shipping costs and estimated delivery times will be calculated based on your location and the items in your order.
How do I track my order?
Once your order has been shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your package's progress on our website or through the carrier's tracking system.